Shipping Policy
Fast, discreet, and secure nationwide delivery
Nationwide Shipping
All 50 states where hemp is legal
Discreet Packaging
Plain, unmarked boxes with no branding
Fast Delivery
1-7 business days depending on method
Free Shipping
On orders $75+ with standard delivery
Shipping Methods & Delivery Times
| Method | Delivery Time | Cost | Tracking |
|---|---|---|---|
|
Standard Shipping USPS Ground Advantage |
3-7 business days |
FREE on orders $50+ $8.99 under $50 |
Yes |
|
Expedited Shipping USPS Priority Mail |
2-3 business days | $14.99 | Yes |
|
Express Shipping USPS Priority Express |
1-2 business days | $24.99 | Yes |
|
Overnight Shipping FedEx Overnight |
Next business day | $39.99 | Yes |
Note: Delivery times are estimated and may vary based on destination, weather conditions, and carrier delays. We are not responsible for delays caused by shipping carriers.
Shipping Coverage
We Ship To:
- All 50 United States
- Washington D.C.
- U.S. Territories (Puerto Rico, US Virgin Islands, Guam)
- APO/FPO military addresses
State Restrictions:
While our products are federally legal under the 2018 Farm Bill, some states may have additional restrictions on hemp-derived products. We comply with all state laws and may be unable to ship to certain locations based on local regulations.
International Shipping: We currently do not ship outside the United States due to varying international cannabis laws.
Discreet Packaging
Privacy Protection:
- Plain, unmarked boxes with no cannabis branding
- Generic return address: "MRW Distribution"
- No product descriptions on shipping labels
- Odor-proof packaging materials
- Tamper-evident seals for security
- Double-boxed for fragile items
Package Contents:
- Products in original manufacturer packaging
- Lab test results and certificates
- Usage and safety information
- Invoice and receipt (if requested)
- Return/exchange instructions
Privacy Guarantee: Your neighbors and delivery personnel will not know what's inside your package.
Order Processing Timeline
Order Placed
Immediate confirmation email sent
Age Verification
Automated verification process (21+ required)
Processing
1-2 business days for picking & packing
Shipped
Tracking number provided via email
Processing Times by Day:
| Order Placed | Processing Starts | Ships By |
|---|---|---|
| Monday - Wednesday (before 2 PM EST) | Same day | Next business day |
| Thursday - Friday (before 2 PM EST) | Same day | Within 2 business days |
| Weekend orders | Monday morning | Tuesday |
| After 2 PM EST (any day) | Next business day | Following business day |
Age Verification Requirements
21+ Only: Federal law requires customers to be 21 years or older to purchase cannabis products.
At Order:
- Online age verification during checkout
- ID scan or manual birth date entry
- Verification valid for 30 days
At Delivery:
- Adult signature required (21+)
- Valid government-issued photo ID must be shown
- Delivery person will verify age and identity
- Package cannot be left unattended
Accepted IDs:
- Driver's license
- State-issued ID card
- Passport
- Military ID
Delivery Policies
Delivery Attempts:
- Up to 3 delivery attempts will be made
- If no one is available, package held at local facility
- Customer notified via email and text
- 10-day hold period before return to sender
Delivery Requirements:
- Someone 21+ must be present to sign
- Cannot be delivered to PO Boxes
- Cannot be delivered to colleges/universities
- Business addresses accepted with adult signature
Special Circumstances:
- Delivery instructions can be added at checkout
- Hold for pickup available at shipping facilities
- Vacation holds can be arranged
- Package forwarding not permitted
Note: We cannot deliver to locations where cannabis products are prohibited by local law.
Order Tracking
Tracking Information:
- Tracking number sent via email when shipped
- Real-time updates on package location
- Delivery confirmation with signature
- Track multiple orders from your account
Tracking Methods:
- Email Notifications: Automatic updates at key milestones
- SMS Alerts: Optional text message updates
- Account Dashboard: Track all orders in one place
- Carrier Websites: Direct tracking on USPS, FedEx, UPS
Shipping Support
Need Help With Your Order?
Our customer service team is available to help with shipping questions, delivery issues, and order tracking.
Phone Support
1-800-WEEDZY-1
Mon-Fri 9AM-7PM EST
1-800-WEEDZY-1
Mon-Fri 9AM-7PM EST
Email Support
info@mr-weedzy.com
Response within 24 hours
info@mr-weedzy.com
Response within 24 hours
Live Chat
Available on website
Daily 12PM-8PM EST
Available on website
Daily 12PM-8PM EST
Shipping Issues & Solutions
Common Shipping Issues:
- Package Delayed: Weather, carrier delays, high volume periods
- Failed Delivery: No one available to sign, incorrect address
- Package Damaged: Mishandling during transit
- Lost Package: Missing during carrier transit
- Age Verification Failed: Recipient under 21 or no valid ID
Our Solutions:
- Replacement: Free replacement for damaged/lost packages
- Redelivery: Reschedule delivery for failed attempts
- Address Correction: Update address before shipping
- Full Refund: If package cannot be delivered
- Insurance Claims: All shipments fully insured
Our Shipping Guarantee:
If your package is lost, damaged, or stolen during transit, we will replace it at no cost to you. Simply contact our customer service team within 48 hours of the delivery date.
Holiday & Special Shipping
Holiday Schedule:
- No processing on federal holidays
- Extended processing during peak seasons
- Holiday shipping deadlines posted on website
- Carrier delays possible during holidays
Weather Delays:
- Extreme weather may delay processing
- Carrier delays during severe conditions
- Customer notifications sent for weather delays
Special Services:
- Gift Orders: Special packaging and gift messages
- Corporate Orders: Bulk shipping and special pricing
- Subscription Orders: Automated recurring shipments
- Priority Processing: VIP Elite members get priority
International Customers:
- No international shipping at this time
- Forward shipping services not supported
- Must have US address for delivery
Questions About Shipping?
Our shipping team is here to help ensure your order arrives safely and on time.